Frequently Asked Questions and Shop Policies  

Ears are handmade by me and will be made to order.
(With the exception of a "Ready to Ship" drop!) 

All purchases will ship within 10-15 business days of order being placed - unless otherwise noted on the item listing.

While I am not always open to taking custom orders, I would love to hear your ideas! Please let me know what you're looking for and keep your eyes peeled for new products arriving weekly, as we get more inventory and product lines added to the site. 

Due to the custom nature of this product, as well as sanitary/hygiene concerns with hair accessories, refunds and exchanges will not be accepted. 

Customer service is important to me! If you have any questions or concerns, please reach out: betsy@icingbybetsy.com